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What To Expect

Screening Forms

For all new patients we require a medical info and consent form to be completed, ideally online, the link to this form is is emailed to you once you have completed your booking. You do not need to fill these in each time you attend, only before your first appointment or if there has been a significant change in your medical history since you last filled in the form.

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Deposit 

For any bookings we will require a deposit, when you book online you will be asked to leave a deposit to confirm the appointment. This can be left at the time of the booking or done later via a email deposit request. I understand that not everyone feels comfortable leaving a deposit online, so if you have any concerns at all please don't hesitate to get in touch, and a alternative solution can be provided.

Why we ask for deposits: We use deposits to protect the business against no shows, any deposits are taken of the final appointment price.

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Arrival to the clinic

when you arrive at the clinic, please do not come in more than 5 minutes before your appointment. We are located inside 24/7 fitness gym, please go through the two sets of doors where you will see a bell; ring the bell and someone will come out and get you. 

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Finally if you have any questions about your appointment or the procedures above, please don’t hesitate to contact us, we will be happy to discuss anything that you need.

 

Additional information ​

What should I wear and bring?

Ideally a pair of shorts, especially for any lower body injuries. Appropriate footwear (ideally trainers). For back/neck/shoulder injuries, please bring a top which will allow access to the area, or which you don’t mind taking off.

 

If you are attending for any prevention or gyn based rehab session then please bring a bottle of water.

 

If you’ve had any previous medical treatment, please bring along any relevant paperwork, consultant’s letters, medications lists etc.

 

Can I claim on my medical insurance to see you?

Some healthcare plans will cover us but some will not. Please check your policy and get in touch with us if you need to check.

 

Is there anywhere to park?

There is free parking available outside of 24/7 fitness gym, please feel free to park in any available bays.

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How can I pay?

We accept cash and all major credit and debit cards.

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